Shipping & Returns

Shipping + Returns

Shipping

All of our pieces are handmade by local artisans in Los Angeles, and can take up to 6-10 weeks for production. We offer complimentary 2-day shipping for orders within the United States (with the exception of P.O. Boxes) and free shipping on international orders over $500. Each package is insured and requires an adult signature for delivery. Over-night shipping is available by request for qualifying orders.

Duties and taxes for international orders are due upon delivery. Due to UK tax law, we cannot ship orders to the UK under $200 (before shipping fees). Domestic orders will be charged sales tax at checkout.

If for any reason you are not satisfied with your web order, we gladly accept returns on non-custom pieces for a full refund within 14 days of receipt. Order receipt must be included in the return shipment.

Exchanges & Returns

Unworn merchandise is eligible for exchange or return up to 14 days from the delivery date. Sale items are final sale and not eligible for return or exchange. Refunds will be issued to the original payment method used to place the order.
All custom orders are final sale and are not eligible for refund or exchange. Custom orders are limited to exchange for size only within 14 days of receipt. Please email dear@spinellikilcollin.com for information if you need assistance.

Custom orders are final sale and will not be refunded. Custom orders are limited to exchange for size only within 14 days of receipt.

Making changes to a size or style more than two weeks after receipt will be subject to additional charges.